Built for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

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Training Active Listening 2026 - Optimizing Secure IT Collaboration

Ref: JFY762
10 people max.
From $5,775 HT / per person
On-site on request · +$540 with certification exam
5 days
Remote

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Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
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Learning objectives

  • Master active listening techniques 2026 in professional IT contexts
  • Develop reformulation skills for diagnosing network incidents
  • Set up effective feedback in infrastructure and network teams
  • Optimize collaboration via secure VPN and firewall protocols
  • Implement certifying practices for high-tech companies
  • Strengthen problem-solving in Qualiopi certified environments
A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without mastery of active listening 2026, 75% of network incidents due to communication misunderstandings persist, resulting in downtimes costing an average of 8 500€/hour according to Gartner.

  • Infrastructure teams lose 30% in efficiency, exposing VPN and firewalls to recurring breaches, with 42% of IT failures linked to undetected human errors.

  • Careers stagnate against certified competition while companies risk GDPR fines up to 4% CA.

  • Act to secure your professional skills today.

Youcef TAHRI
Youcef TAHRI

Learni trainer · Management expert

73%productivity gap
×3cost of inaction

Program

Module 1Fundamentals of Active Listening 2026: basic techniques adapted to networks (TCP/IP, exercises)

Discover advanced principles of active listening 2026 through interactive remote modules, apply them to concrete TCP/IP diagnostic cases, practice reformulation on common incident scenarios, generate initial client understanding reports, integrate collaborative tools to simulate IT team communications, consolidate with personalized quizzes and immediate feedback from certified trainer.

Module 2Active Listening 2026 in VPN: managing secure flows (OpenVPN tools, practical cases)

Dive into active listening applied to VPN configurations, analyze connection logs through practical exercises on simulators, reformulate user needs to optimize secure tunnels, test collaborative troubleshooting scenarios, produce actionable deliverable plans, use remote platforms for pair role-plays, receive expert feedback to refine professional skills.

Module 3Active Listening 2026 and Firewall: threat detection (pfSense, heuristic methods)

Explore proactive listening on firewalls with pfSense and Snort tools, practice real-time suspicious traffic analysis, develop reformulations for ops teams, simulate breach responses via real case studies, create personalized filtering rules as deliverables, chain interactive remote workshops, benefit from formative assessments for certifying corporate progression.

Module 4Advanced Active Listening 2026: TCP/IP network integration (Wireshark, protocols)

Deepen active listening on TCP/IP stacks with Wireshark for advanced captures, apply 2026 techniques to bandwidth optimization, role-plays on inter-team infrastructure conflicts, generate collaborative monitoring dashboards, test hybrid VPN-firewall integrations, enjoy live remote Q&A sessions, produce skills portfolios for professional CVs.

Module 5Synthesis of Active Listening 2026: enterprise projects (certifying deliverables, coaching)

Synthesize learning through a final project on complete network audits, integrate active listening into enterprise VPN and firewall strategies, present solutions in simulated remote pitches, receive personalized Qualiopi certifications, plan post-training implementations, exchange best practices in small groups, obtain extended access to resources for lasting infrastructure skills.

Evaluation method

  • Daily interactive quizzes on remote platforms
  • Role-play simulations with expert debriefing
  • Final certifying project with evaluated deliverable report

Learning method

  • Active pedagogy with 70% practice in remote format
  • Real IT company cases for realistic immersion
  • Collaborative digital tools (Zoom, Miro, Wireshark)
  • 3-month post-training follow-up for consolidation

Methods, materials and delivery

The Training Active Listening 2026 - Optimizing Secure IT Collaboration program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Active Listening 2026 - Optimizing Secure IT Collaboration program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Active Listening 2026 - Optimizing Secure IT Collaboration program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training Active Listening 2026 - Optimizing Secure IT Collaboration training cost?+
The price is $5,775 (USD) per participant. A detailed quote is sent within one business day.
How long is the Training Active Listening 2026 - Optimizing Secure IT Collaboration training?+
The training lasts 5 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
2 years of experience in IT support or networks, basics in TCP/IP and professional communication
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
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