🎁Summer IT — 1 learner trained = 4 free coaching sessions ($650 value), from 3 days of training.Get the offer →
Built for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

1 seat held for the next session

30:00Held for another

Request a call back and an advisor reaches you within 24 business hours, Monday to Saturday.

← Back

Training SLA SLO SLI - Optimizing Service Reliability

Ref: XNY905
10 people max.
From $4,620 HT / per person
On-site on request · +$540 with certification exam
4 days
Remote

Share in 2 clicks

Trusted by — schools, companies and industrial groups
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft
Aptar
ArcelorMittal
Equans
EDF
Ubisoft
Microsoft

Learning objectives

  • Master the design of SLIs for professional systems
  • Define SLOs aligned with business needs
  • Implement contractual SLAs in a certifying context
  • Optimize Infrastructure as Code skills with Terraform
  • Design monitoring dashboards for the technical team
  • Deploy continuous SLO review processes
A child walking to school with a backpack
Our social commitment

A school kit donated to a child for every training

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Imed BEN AMOR
Imed BEN AMOR

Learni trainer · Development expert

73%productivity gap
×3cost of inaction

Program

Module 1Theme: Fundamentals of SLA and Concrete SLIs (Terraform, monitoring)

Participants explore the precise definition of SLIs tailored to cloud infrastructures. They use Terraform to instrument key metrics, analyze business cases and produce an initial dashboard. The training emphasizes professional practices and directly usable deliverables.

Module 2Theme: Design of Advanced SLOs with Ansible and Alerting

This day deepens the creation of realistic and measurable SLOs. Learners automate data collection via Ansible, simulate incidents and adjust thresholds. Each exercise results in quantified objectives integrated into a validation pipeline.

Module 3Theme: Drafting SLAs and Governance (IaC Tools)

Trainees draft contractual SLAs and define governance processes. They integrate these documents into Terraform and Ansible workflows, test non-compliance scenarios and deliver a customized SLA template for their organization.

Module 4Theme: Continuous Optimization of SLA SLO SLI in Production

The final day focuses on iterative improvement of indicators. Participants deploy automated reviews, measure business impact and finalize a certifying action plan. All deliverables are documented for immediate implementation in the enterprise.

Evaluation method

  • Final quiz on SLA SLO SLI concepts
  • Completion of an assessed practical project
  • Self-assessment of acquired skills

Learning method

  • Practical exercises on real cases
  • Pair work with presentations
  • Personalized feedback each day
  • Resources and templates provided

Methods, materials and delivery

The Training SLA SLO SLI - Optimizing Service Reliability program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training SLA SLO SLI - Optimizing Service Reliability program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training SLA SLO SLI - Optimizing Service Reliability program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

FAQ

Frequently asked questions

How much does the Training SLA SLO SLI - Optimizing Service Reliability training cost?+
The individual price is $4,620 (USD). The team / on-site group package is shown on the course page. A detailed quote is sent within one business day.
How long is the Training SLA SLO SLI - Optimizing Service Reliability training?+
The training lasts 4 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Advanced mastery of Terraform and Ansible, proven experience in CI/CD pipelines and production monitoring.
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
On-site & remote

This training across cities

Available on-site and remotely. Pick your city to see the local training center.

Your professional training, anywhere

Let's build
your next
program.

30 minutes with a learning advisor. No commitment. No sales pitch dressed up as a demo.

Reply within 24h · Vetted experts · USD invoicing · W-9 available