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Training PagerDuty 2026 - Automating Critical Incident Management

Ref: ALN650
10 people max.
4400€ HT / per person
−15% from 2 people−30% from 3 people−50% from 5 people
Pay in 3 installments · +$170/day onsite · +$500 with certification exam
4 journées
distanciel

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Learning objectives

  • Master the new APIs and automated workflows of PagerDuty 2026 for professional certification training
  • Develop custom integrations with SIEM and observability tools in enterprise settings
  • Design intelligent AI-based escalations to reduce MTTR by 50%
  • Optimize on-call rotations and predictive analytics for distributed teams
  • Implement automated runbooks and complex incident simulations
  • Deploy high-availability configurations suited for critical environments
  • Acquire expert skills in auditing and compliance for ISO 22301 certifications

The Learni story

Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.

Don't let this gap widen

Why this program matters

  • Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.

  • Organizations that don't train their talents on key topics see their competitiveness drop.

  • Every quarter without training is a gap widening with competitors who invest.

  • The cost of inaction quickly exceeds that of well-targeted training.

Fouzi Benzidane
Fouzi Benzidane

Learni Trainer · Expert

73%productivity gap
×3cost of inaction

Program

Module 1PagerDuty 2026: Advanced Service Configuration and AI Escalations (API, custom dashboards)

Discover the major evolutions of PagerDuty 2026 with a focus on dynamic services and AI integration for incident prediction, configure automated escalation rules via the expert interface and GraphQL APIs, perform practical exercises on real enterprise scenarios like e-commerce traffic spike management, create your first custom analytics dashboards with MTTA/MTTR metrics, test live simulated alerts to validate flows, and produce a deliverable: production-ready service blueprint.

Module 2PagerDuty 2026: Expert Integrations and Automations (Terraform, Splunk, ServiceNow)

Dive into PagerDuty 2026's advanced connectors for SIEM and ITSM, implement custom webhooks with Terraform for IaC, integrate Splunk and ServiceNow via Python scripts for event correlation, practice hands-on labs on multi-source alert chaining, develop auto-remediation runbooks with approval workflows, analyze real cases of major incidents like cloud outages, generate functional integration reports, and conclude with a performance audit to optimize latencies under 1 second.

Module 3PagerDuty 2026: Advanced On-Call and Predictive Analytics (rotations, ML models)

Optimize PagerDuty 2026 on-call schedules with intelligent overrides and ML-based burnout prevention, configure hybrid rotations for global teams, explore predictive analytics for incident forecasting, conduct integrated chaos engineering simulations, customize Slack/Teams notifications with enriched context, work on real datasets to model alert patterns, deploy automated silencing policies, and deliver a calibrated predictive model reducing false positives by 70%.

Module 4PagerDuty 2026: Auditing, High Availability, and Certification (runbooks, compliance)

Master expert auditing and high availability in PagerDuty 2026, implement multi-region clusters for 99.99% resilience, audit logs with integrated ELK stack, develop GitOps-versioned runbooks, prepare GDPR/SOC2 compliance via secure exports, simulate breaches for resilience testing, review the entire course via a capstone project on a major simulated incident, and obtain your competency attestation with a portfolio of deployable enterprise configurations.

Evaluation method

  • Advanced technical quiz on APIs and workflows (80% success required)
  • Real case study: resolving a complex incident in 45 minutes
  • Final project: deployment of a custom PagerDuty 2026 stack evaluated by experts

Learning method

  • Practical methods with real labs on sandboxed environments
  • Fortune 500 company case studies for professional contextualization
  • Interactive pair exercises for immediate feedback
  • 6-month post-training support via dedicated platform and alumni community

Methods, materials and delivery

The Training PagerDuty 2026 - Automating Critical Incident Management program is delivered onsite or remote (blended-learning, e-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training PagerDuty 2026 - Automating Critical Incident Management program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training PagerDuty 2026 - Automating Critical Incident Management program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Learni programs are available inter-company and intra-company, onsite or remote. Enrollments are possible up to 48 business hours before the program starts. Our programs are eligible for corporate funding paths. Contact us to discuss your training project and funding options.

Verified reviews

What our learners

4.9 · +100 verified reviews
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
★★★★★

« cool, j'ai appris des trucs »

TomFormation AWS — Cloud Practitioner
★★★★★

« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »

Eva CarpentierFormation LLM en Entreprise — Claude, ChatGPT, Mistral
★★★★★

« la formation dev etait intense mais grave bien. merci Anthony Khelil »

NolanDWWM - Développeur Web et Web Mobile
★★★★★

« 😊👍 »

AmbreDWWM - Développement Web & Mobile React
★★★★★

« bien 👍 »

Léo BlanchardFormation AWS — DevOps Engineer Professional
★★★★★

« Allan Busi t'es au top, continue comme ça. formation géniale »

MargotFormation Claude & ChatGPT — Comparatif et Cas d'Usage
Read all reviews
Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

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