Training PagerDuty 2026 - Automating Critical Incident Management

On quote

  • 4 days
  • Onsite
  • 10 people max.
Ref: ALN650
10 people max.
On quote
In-company rate: on quote
On-site and certification exam on quote
4 days
Onsite

Don't let this gap widen

Why this program matters

  • Without mastery of PagerDuty 2026, IT teams suffer prolonged downtimes at an average cost of 9 000 € per minute according to Gartner, impacting 42% of companies annually in revenue losses.

  • MTTRs explode beyond 4 hours, driving internal frustrations, 25% SRE engineer churn, and GDPR fines up to 4% of revenue for non-compliance.

  • Your competitiveness collapses against automated rivals, risking lost contracts and damaged reputation.

  • Invest now in this expert training to secure your critical operations and turn incidents into strategic assets.

Imed BEN AMOR, Learni trainer · Development expert
Imed BEN AMOR

Learni trainer · Development expert

73%productivity gap
×3cost of inaction
Flag of the United StatesBuilt for US teams
Payment by wire transferEnhanced confidentialityPerfect for companies with 50 to 500 employeesScheduling to fit any time zone

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Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft and Microsoft.

Learning objectives

  • Master the new APIs and automated workflows of PagerDuty 2026 for professional certification training
  • Develop custom integrations with SIEM and observability tools in enterprise settings
  • Design intelligent AI-based escalations to reduce MTTR by 50%
  • Optimize on-call rotations and predictive analytics for distributed teams
  • Implement automated runbooks and complex incident simulations
  • Deploy high-availability configurations suited for critical environments
  • Acquire expert skills in auditing and compliance for ISO 22301 certifications

Program

Module 1PagerDuty 2026: Advanced Service Configuration and AI Escalations (API, custom dashboards)

Discover the major evolutions of PagerDuty 2026 with a focus on dynamic services and AI integration for incident prediction, configure automated escalation rules via the expert interface and GraphQL APIs, perform practical exercises on real enterprise scenarios like e-commerce traffic spike management, create your first custom analytics dashboards with MTTA/MTTR metrics, test live simulated alerts to validate flows, and produce a deliverable: production-ready service blueprint.

Module 2PagerDuty 2026: Expert Integrations and Automations (Terraform, Splunk, ServiceNow)

Dive into PagerDuty 2026's advanced connectors for SIEM and ITSM, implement custom webhooks with Terraform for IaC, integrate Splunk and ServiceNow via Python scripts for event correlation, practice hands-on labs on multi-source alert chaining, develop auto-remediation runbooks with approval workflows, analyze real cases of major incidents like cloud outages, generate functional integration reports, and conclude with a performance audit to optimize latencies under 1 second.

Module 3PagerDuty 2026: Advanced On-Call and Predictive Analytics (rotations, ML models)

Optimize PagerDuty 2026 on-call schedules with intelligent overrides and ML-based burnout prevention, configure hybrid rotations for global teams, explore predictive analytics for incident forecasting, conduct integrated chaos engineering simulations, customize Slack/Teams notifications with enriched context, work on real datasets to model alert patterns, deploy automated silencing policies, and deliver a calibrated predictive model reducing false positives by 70%.

Module 4PagerDuty 2026: Auditing, High Availability, and Certification (runbooks, compliance)

Master expert auditing and high availability in PagerDuty 2026, implement multi-region clusters for 99.99% resilience, audit logs with integrated ELK stack, develop GitOps-versioned runbooks, prepare GDPR/SOC2 compliance via secure exports, simulate breaches for resilience testing, review the entire course via a capstone project on a major simulated incident, and obtain your competency attestation with a portfolio of deployable enterprise configurations.

Evaluation method

  • Advanced technical quiz on APIs and workflows (80% success required)
  • Real case study: resolving a complex incident in 45 minutes
  • Final project: deployment of a custom PagerDuty 2026 stack evaluated by experts

Learning method

  • Practical methods with real labs on sandboxed environments
  • Fortune 500 company case studies for professional contextualization
  • Interactive pair exercises for immediate feedback
  • 6-month post-training support via dedicated platform and alumni community

Methods, materials and delivery

The Training PagerDuty 2026 - Automating Critical Incident Management program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training PagerDuty 2026 - Automating Critical Incident Management program, the following equipment is required:

  • Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
  • Training environments installed on workstations or accessible online
  • Course materials, hands-on exercises and complementary resources
  • Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training PagerDuty 2026 - Automating Critical Incident Management program is performed through:

  • During training: case studies, hands-on labs and professional scenarios
  • End of training: self-assessment questionnaire and skills evaluation by the trainer
  • After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

  • Triple validation: technical, pedagogical, sectoral.
  • Minimum rating 4.8/5 over the last 12 sessions.
Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

  • Live briefing on goals and team context.
  • Veto right — we swap the trainer for free if needed.
Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

  • Hands-on cases drawn from your stack and projects.
  • Program co-written then validated by your team.
Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

  • NPS, knowledge quizzes and skills self-assessment.
  • Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

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Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

  • Backpack, notebooks and essential supplies
  • Distributed through our partner charities
  • Included, at no extra cost to you
Enroll and offer a kit
FAQ

Frequently asked questions

Which tools are used in PagerDuty 2026 training?+
Hands-on work runs on API, custom dashboards, terraform, splunk, serviceNow and rotations. Those tools come from the PagerDuty 2026 program itself, delivered on site over 4 days, so participants practise on the stack they will use at work.
What can participants do after PagerDuty 2026 training?+
They can master the new APIs and automated workflows of PagerDuty 2026 for professional certification training, develop custom integrations with SIEM and observability tools in enterprise settings and design intelligent AI-based escalations to reduce MTTR by 50%. Those are the stated objectives of the PagerDuty 2026 program at Expert level, checked by the end-of-session assessment.
What does the PagerDuty 2026 program cover, day by day?+
Day 1: PagerDuty 2026: Advanced Service Configuration and AI Escalations (API, custom dashboards). Day 2: PagerDuty 2026: Expert Integrations and Automations (Terraform, Splunk, ServiceNow). Day 3: PagerDuty 2026: Advanced On-Call and Predictive Analytics (rotations, ML models). Day 4: PagerDuty 2026: Auditing, High Availability, and Certification (runbooks, compliance). The PagerDuty 2026 program runs over 4 days, delivered on site.
How is PagerDuty 2026 training assessed?+
Assessment relies on advanced technical quiz on APIs and workflows (80% success required), real case study: resolving a complex incident in 45 minutes and final project: deployment of a custom PagerDuty 2026 stack evaluated by experts. Learni issues a completion certificate together with the individual assessment report at the end of the PagerDuty 2026 program, which an L&D team can file as evidence.
How much does PagerDuty 2026 training cost per participant?+
PagerDuty 2026 training is priced on quote. The amount depends on headcount, format and how far the syllabus is tailored to your team. A detailed quote is sent within one business day, and team pricing covers the whole group from the second participant.
How long does PagerDuty 2026 training take?+
4 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.
Who pays for PagerDuty 2026 training?+
Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
What do participants need to know before PagerDuty 2026 training?+
Proven mastery of previous PagerDuty versions, 3 years of incident management experience, REST API skills, Python or Go scripting, and knowledge of AWS/Azure cloud stacks.
Is a certificate issued after PagerDuty 2026 training?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.
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