Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Design a UX strategy aligned with business objectives and product vision
- Master strategic design frameworks: Jobs-to-be-Done, Outcome-Driven Innovation, Kano
- Architect the information and flows of a complex product (IA, navigation, task flows)
- Lead a complete design sprint on a real product problem
- Define and measure UX KPIs (NPS, SUS, CSAT, task success rate, time-on-task)
- Build a UX roadmap integrated into the product roadmap
- Present and defend design decisions to C-Level stakeholders
The Learni story
Founded by passionate learning and innovation experts, Learni's mission is to make professional training accessible to everyone, anywhere in the world. Our team operates in major hubs — London, New York, Boston — and internationally, to support talents and organizations in upskilling.
Don't let this gap widen
Why this program matters
B2B SaaS products that do not invest in UX design show a churn rate 2.4 times higher than their competitors (Gainsight).
72% of B2B decision-makers consider UX as the determining factor in their software choice (Salesforce Research).
Design teams without a UX strategy spend 60% of their time on reactive requests instead of working on high-impact initiatives.
A complex product without structured information architecture loses 42% of its users in critical flows (Baymard Institute).
Program
Module 1UX strategy and business alignment for complex digital products
UX strategy: definition, scope and positioning within the product organisation. Strategic frameworks: Jobs-to-be-Done (JTBD), Outcome-Driven Innovation (ODI), Kano model. UX maturity audit: assessing design's place in the organisation and identifying levers. UX-business alignment: design OKRs, contribution to conversion, retention and NPS goals. Product ecosystem mapping: actors map, service blueprint, value proposition canvas. Workshop: strategic UX diagnosis of a product brought by a participant.
Module 2information architecture and complex flow design
Information Architecture (IA): card sorting, tree testing, taxonomy, labelling. Navigation for complex products: multi-level, contextual and adaptive navigation patterns. Task flows and user flows: modelling critical journeys, funnel optimisation. Managing complexity: progressive disclosure, wizard patterns, dashboards, roles and permissions. Advanced accessibility (WCAG 2.2 AA): designing inclusive interfaces by default. Workshop: restructuring the information architecture of a B2B SaaS product.
Module 3design sprint and product problem solving
Adapted Design Sprint: 1-day methodology (condensed Jake Knapp). Understand phase: problem mapping, How Might We, dot voting. Sketch phase: crazy 8s, solution sketch, winning solution storyboard. Prototype phase: rapid high-fidelity prototype on Figma (3 hours timed). Test phase: 4 moderated usability tests with real recruited users. Synthesis: insights, go/no-go decision, next steps.
Module 4UX measurement, design roadmap and leadership
UX KPIs: NPS, SUS (System Usability Scale), CSAT, task success rate, time-on-task, error rate. Setting up a continuous UX measurement programme: analytics, surveys, recurring tests. Measurement tools: Hotjar, FullStory, Maze, Amplitude, Mixpanel for UX metrics. UX roadmap: prioritisation (RICE, impact mapping), integration with the product roadmap. Presenting design to stakeholders: storytelling, UX business case, design ROI. Presentation of the complete UX strategy to the expert panel.
Evaluation method
- Continuous assessment through workshops and case studies
- Complete 2-day design sprint on a real case
- Presentation of a complete UX strategy to a panel of experts
- End-of-course knowledge validation quiz
Learning method
- Masterclass led by an international VP Design and UX strategist
- Experience sharing from heads of design at scale-ups and large corporations
- Immersive design sprint on a real product problem brought by a participant
- UX strategy templates, prioritisation frameworks and UX dashboards provided
Methods, materials and delivery
The Advanced UX Design - UX Strategy for Complex Products program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Advanced UX Design - UX Strategy for Complex Products program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Advanced UX Design - UX Strategy for Complex Products program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are eligible for corporate training budgets and employer-funded plans.
Verified reviews
What our learners
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
★★★★★
« cool, j'ai appris des trucs »
★★★★★
« j'etais perdu au debut mais Ramy Saharaoui m'a pas laché, il a pris le temps. merci vraiment »
★★★★★
« la formation dev etait intense mais grave bien. merci Anthony Khelil »
★★★★★
« 😊👍 »
★★★★★
« bien 👍 »
★★★★★
« Allan Busi t'es au top, continue comme ça. formation géniale »
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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