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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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The Mastering Dialogflow for the Creation of Professional Chatbots: Complete Training training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Mastering Dialogflow for the Creation of Professional Chatbots: Complete Training training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Mastering Dialogflow for the Creation of Professional Chatbots: Complete Training training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Introduction to chatbots and conversational AI, positioning of Dialogflow (Essentials & CX), specific vocabulary (intents, entities, contexts). Hands-on with the Dialogflow interface, creation of your first agent. Exploration of best practices for designing effective and natural conversational scenarios, structuring intents and entities adapted to your business target. Immediate hands-on exercises.
Setting up dynamic actions via fulfillments and webhooks (Node.js, Python), exploiting contexts for rich multi-turn conversations, managing variables and user inputs. Work on native integrations (Messenger, Google Assistant, Slack, Webchat…) and custom integrations (websites, mobile apps). Practical case: automate appointment management or intelligent FAQ.
Testing, debugging, and ensuring conversation quality, managing logs and analyses via Dialogflow Analytics. Security and access rights management. Deployment strategies on Google Cloud and production monitoring. NLP optimizations: automatic training, synonym management, continuous improvements from user feedback. Final workshop: design, development, test, and deployment of a bot on a real business case brought by participants.
Target audience
Developers, digital project managers, innovation managers, IT professionals wishing to integrate chatbots into their digital solutions.
Prerequisites
Good mastery of web concepts, basics in JavaScript or Python, knowledge of APIs and cloud recommended.
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