Rigorous trainer selection
Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.
- Triple validation: technical, pedagogical, sectoral.
- Minimum rating 4.8/5 over the last 12 sessions.
Learning objectives
- Master the principles of blameless postmortems for objective analyses in the enterprise
- Develop skills in facilitating certified post-mortem sessions
- Design blameless postmortems processes tailored to your professional organization
- Implement tools and methods for constructive lessons learned
- Optimize IT system resilience through blameless postmortems practices
- Strengthen the culture of continuous learning within DevOps teams
The Learni story
Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.
Don't let this gap widen
Why this program matters
Without this upskilling, your team accumulates a technological gap that translates directly into productivity loss.
Organizations that don't train their talents on key topics see their competitiveness drop.
Every quarter without training is a gap widening with competitors who invest.
The cost of inaction quickly exceeds that of well-targeted training.
Program
Module 1Fundamentals: Principles of Blameless Postmortems (history, mindset, organizational benefits)
Discovery of the origins of blameless postmortems at Google and Etsy, adoption of the no-blame mindset to promote honesty, analysis of real major incident cases transformed into lessons learned, practical exercises on simple IT scenarios, drafting a first blameless postmortems report template, group discussion to identify cultural barriers in the enterprise.
Module 2Methodology: Steps of Blameless Postmortems (timeline, chronology, root cause analysis)
Step-by-step construction of an incident timeline using tools like Draw.io and Miro, identification of root causes via the 5 Whys method and fishbone diagram, collaborative workshops on fictional incidents inspired by production environments, simulation of contribution loops for corrective actions, production of a complete report with prioritized actions, personalized feedback from the trainer to refine professional skills.
Module 3Facilitation: Leading Effective Blameless Postmortems (collaborative tools, emotion management)
Hands-on experience with tools like Blameless Toolkit, Retrium, and Google Jamboard for virtual sessions, facilitation techniques to manage emotional tensions and encourage participation, role-plays on real DevOps cases involving network or deployment incidents, video recording of a session facilitated by you, structured feedback to build confidence, creation of facilitation guidelines tailored to your team.
Module 4Implementation: Integrating Blameless Postmortems in the Enterprise (impact measurement, scaling)
Definition of a rollout plan for blameless postmortems in your organization with KPI metrics such as reduced MTTR, case studies of French companies that adopted this practice, exercises on integration with tools like Jira or PagerDuty, development of your personal red thread project with an action roadmap, simulation of an executive review to validate deliverables, closing with multiple-choice quiz and certifying skills certificate.
Evaluation method
- Multiple-choice quiz to validate learning outcomes at the end of the training
- Continuous assessment through practical exercises and role-plays
- Presentation of the red thread project to the expert trainer
Learning method
- Courses led by an active SRE expert trainer
- Practical exercises on real enterprise incident cases
- Progressive red thread project throughout the training
- Complete course materials provided to each participant
Methods, materials and delivery
The Training Blameless Postmortems - Analyze Incidents Without Blame in Teams program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.
The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.
Equipment required
For the smooth delivery of the Training Blameless Postmortems - Analyze Incidents Without Blame in Teams program, the following equipment is required:
- Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
- Training environments installed on workstations or accessible online
- Course materials, hands-on exercises and complementary resources
- Post-training access to materials and educational resources
For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.
* contact us for remote delivery feasibility** ratio varies depending on the program
Skills assessment methods
Assessment of skills acquired during the Training Blameless Postmortems - Analyze Incidents Without Blame in Teams program is performed through:
- During training: case studies, hands-on labs and professional scenarios
- End of training: self-assessment questionnaire and skills evaluation by the trainer
- After training: completion certificate detailing acquired skills
Program accessibility
Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.
Enrollment terms and lead times
Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.
Our method
Training quality, guaranteed at every step
Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.
You meet the trainer beforehand
30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.
- Live briefing on goals and team context.
- Veto right — we swap the trainer for free if needed.
Content tailored to your context
No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.
- Hands-on cases drawn from your stack and projects.
- Program co-written then validated by your team.
Continuous quality follow-up
Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.
- NPS, knowledge quizzes and skills self-assessment.
- Satisfaction guarantee: fully satisfied or free rework.
A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.
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FAQ
Frequently asked questions
How much does the Training Blameless Postmortems - Analyze Incidents Without Blame in Teams training cost?+
The individual price is $4,620 (USD). A detailed quote is sent within one business day.
How long is the Training Blameless Postmortems - Analyze Incidents Without Blame in Teams training?+
The training lasts 4 journées, available live online (US time zones) or on-site at your offices.
How is this training paid for?+
Most US teams pay directly through their company (L&D or training budget). We invoice in US dollars and accept bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.
Are there any prerequisites?+
Basic IT knowledge, experience in team management or technical projects
Is a certificate delivered at the end?+
Yes. A Learni completion certificate is issued, along with the individual evaluation report.
Does Learni provide the equipment?+
No. A computer and stable internet connection are required for the participant. Learni provides the educational platform, the trainer and all course materials.
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