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Training Blameless Postmortems - Analyze Incidents Without Blame in Teams

Course created on July 27, 2026Updated on October 5, 2026

On quote$4,620

4 days
Onsite
10 people max.

Request a quote See the program

Ref: GPF862

10 people max.

On quote$4,620

In-company rate: on quotefrom $7,865 for the whole team

On-site and certification exam on quote

4 days

Onsite

Don't let this gap widen

Why this program matters

Without blameless postmortems, 70% of IT incidents repeat in companies, costing an average of 50 000 € per event in lost time and revenue.
Teams frustrated by a blame culture see their turnover rise by 25%, with DevOps hires 30% more expensive.
In 2024, 62% of major outages stem from a lack of objective analysis, hindering resilience and innovation.
Every unanalyzed incident widens the competitive gap, exposing your business to unnecessary risks.

Trusted by — schools, companies and industrial groups

25,720 programs · 25 countries

Every program built with a dedicated engineer

Companies: Aptar, ArcelorMittal, Equans, EDF, Ubisoft and Microsoft.

Learning objectives

Master the principles of blameless postmortems for objective analyses in the enterprise
Develop skills in facilitating certified post-mortem sessions
Design blameless postmortems processes tailored to your professional organization
Implement tools and methods for constructive lessons learned
Optimize IT system resilience through blameless postmortems practices
Strengthen the culture of continuous learning within DevOps teams

Program

Module 1Fundamentals: Principles of Blameless Postmortems (history, mindset, organizational benefits)

Discovery of the origins of blameless postmortems at Google and Etsy, adoption of the no-blame mindset to promote honesty, analysis of real major incident cases transformed into lessons learned, practical exercises on simple IT scenarios, drafting a first blameless postmortems report template, group discussion to identify cultural barriers in the enterprise.

Module 2Methodology: Steps of Blameless Postmortems (timeline, chronology, root cause analysis)

Step-by-step construction of an incident timeline using tools like Draw.io and Miro, identification of root causes via the 5 Whys method and fishbone diagram, collaborative workshops on fictional incidents inspired by production environments, simulation of contribution loops for corrective actions, production of a complete report with prioritized actions, personalized feedback from the trainer to refine professional skills.

Module 3Facilitation: Leading Effective Blameless Postmortems (collaborative tools, emotion management)

Hands-on experience with tools like Blameless Toolkit, Retrium, and Google Jamboard for virtual sessions, facilitation techniques to manage emotional tensions and encourage participation, role-plays on real DevOps cases involving network or deployment incidents, video recording of a session facilitated by you, structured feedback to build confidence, creation of facilitation guidelines tailored to your team.

Module 4Implementation: Integrating Blameless Postmortems in the Enterprise (impact measurement, scaling)

Definition of a rollout plan for blameless postmortems in your organization with KPI metrics such as reduced MTTR, case studies of French companies that adopted this practice, exercises on integration with tools like Jira or PagerDuty, development of your personal red thread project with an action roadmap, simulation of an executive review to validate deliverables, closing with multiple-choice quiz and certifying skills certificate.

Evaluation method

Multiple-choice quiz to validate learning outcomes at the end of the training
Continuous assessment through practical exercises and role-plays
Presentation of the red thread project to the expert trainer

Learning method

Courses led by an active SRE expert trainer
Practical exercises on real enterprise incident cases
Progressive red thread project throughout the training
Complete course materials provided to each participant

Methods, materials and delivery

The Training Blameless Postmortems - Analyze Incidents Without Blame in Teams program is delivered onsite or remote (blended-learning, virtual classroom, remote presence). At Learni, an industry-certified training organization, every program is built to maximize skills acquisition regardless of the chosen format.

The trainer alternates between demonstrative, interrogative and active methods (through hands-on labs and/or scenarios). This pedagogical approach guarantees concrete learning that's immediately applicable at work.

Equipment required

For the smooth delivery of the Training Blameless Postmortems - Analyze Incidents Without Blame in Teams program, the following equipment is required:

Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, projector or interactive touch screen (for remote sessions)
Training environments installed on workstations or accessible online
Course materials, hands-on exercises and complementary resources
Post-training access to materials and educational resources

For intra-company training on a site outside Learni, the client commits to providing all required teaching materials (computers, internet, etc.) for the smooth delivery of the program in line with the prerequisites in the communicated program.

* contact us for remote delivery feasibility** ratio varies depending on the program

Skills assessment methods

Assessment of skills acquired during the Training Blameless Postmortems - Analyze Incidents Without Blame in Teams program is performed through:

During training: case studies, hands-on labs and professional scenarios
End of training: self-assessment questionnaire and skills evaluation by the trainer
After training: completion certificate detailing acquired skills

Program accessibility

Learni is committed to making its programs accessible. All our programs are accessible to people with disabilities. Our teams are available to adapt the pedagogical methods to your specific needs. Please contact us for any adjustment request.

Enrollment terms and lead times

Registration is possible up to 48 business hours before the start of training. All our programs are built for corporate L&D budgets and delivered onsite or remotely.

The Learni story

Founded by engineers and learning experts, Learni's mission is to make high-impact tech training accessible to teams everywhere. We work remotely with organizations across the US and Canada, in your time zone, to help teams upskill fast.

Our method

Training quality, guaranteed at every step

Before, during, after: we frame the brief, introduce the trainer, tailor the content and measure impact. You stay in control from kickoff to wrap-up.

Step 1

Rigorous trainer selection

Each trainer is validated on three criteria: hands-on field expertise, proven pedagogy and alignment with your industry.

Triple validation: technical, pedagogical, sectoral.
Minimum rating 4.8/5 over the last 12 sessions.

Step 2

You meet the trainer beforehand

30-minute video call between you and the selected trainer to validate the fit, adjust content and clear any final doubts.

Live briefing on goals and team context.
Veto right — we swap the trainer for free if needed.

Step 3

Content tailored to your context

No recycled slides. The syllabus is reworked from your real cases: tools, constraints, vocabulary, ongoing projects.

Hands-on cases drawn from your stack and projects.
Program co-written then validated by your team.

Step 4

Continuous quality follow-up

Live evaluations, 30/90/180-day check-ins and a consolidation plan. If the impact misses the mark, we rework it.

NPS, knowledge quizzes and skills self-assessment.
Satisfaction guarantee: fully satisfied or free rework.

A simple promise: you don't pay to discover the trainer on day one. Everything is validated upfront, by you.

A child walking to school with a backpack

Our social commitment

A school kit donated to a child for every training booked

To fight inequalities in access to education, Learni donates a complete school kit to a child in need for every training booked. You build your skills, a child heads back to school.

Backpack, notebooks and essential supplies
Distributed through our partner charities
Included, at no extra cost to you

Enroll and offer a kit

FAQ

Frequently asked questions

Which tools are used in Blameless Postmortems training?+

Hands-on work runs on history, mindset, organizational benefits, timeline, chronology and root cause analysis. Those tools come from the Blameless Postmortems program itself, delivered on site over 4 days, so participants practise on the stack they will use at work.

What can participants do after Blameless Postmortems training?+

They can master the principles of blameless postmortems for objective analyses in the enterprise, develop skills in facilitating certified post-mortem sessions and design blameless postmortems processes tailored to your professional organization. Those are the stated objectives of the Blameless Postmortems program at Beginner level, checked by the end-of-session assessment.

What does the Blameless Postmortems program cover, day by day?+

Day 1: Fundamentals: Principles of Blameless Postmortems (history, mindset, organizational benefits). Day 2: Methodology: Steps of Blameless Postmortems (timeline, chronology, root cause analysis). Day 3: Facilitation: Leading Effective Blameless Postmortems (collaborative tools, emotion management). Day 4: Implementation: Integrating Blameless Postmortems in the Enterprise (impact measurement, scaling). The Blameless Postmortems program runs over 4 days, delivered on site.

How is Blameless Postmortems training assessed?+

Assessment relies on multiple-choice quiz to validate learning outcomes at the end of the training, continuous assessment through practical exercises and role-plays and presentation of the red thread project to the expert trainer. Learni issues a completion certificate together with the individual assessment report at the end of the Blameless Postmortems program, which an L&D team can file as evidence.

How much does Blameless Postmortems training cost per participant?+

Blameless Postmortems training is priced on quote. The amount depends on headcount, format and how far the syllabus is tailored to your team. A detailed quote is sent within one business day, and team pricing covers the whole group from the second participant.

How long does Blameless Postmortems training take?+

4 days, available live online (US time zones) or on-site at your offices. Half-day tracks spread over several weeks are possible so the team stays operational.

Who pays for Blameless Postmortems training?+

Most US teams pay directly through their company L&D or training budget. Learni invoices in US dollars and accepts bank transfer (ACH/wire) or card, with volume pricing for teams. A purchase order is welcome.

What do participants need to know before Blameless Postmortems training?+

Basic IT knowledge, experience in team management or technical projects.

Is a certificate issued after Blameless Postmortems training?+

Yes. A Learni completion certificate is issued, along with the individual evaluation report. Learni is a certified training provider and prepares for third-party certifications, but does not award them itself.

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