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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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30 free minutes with a training advisor — no commitment.
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Don't let this gap widen
Without advanced ITIL, 40% of IT changes fail, generating costly downtimes at 5k€/hour and recurring customer losses.
Overloaded IT teams, slow services impacting 25% of revenue, failed ISO 20000 audits with potential fines.
Managers frustrated by unanticipated incidents, +30% turnover.
Risk of GDPR non-compliance on critical services.
This training stops these leaks: optimize tomorrow, boost IT ROI by 35%, align SI on business, and outpace digital competition.
The Training ITIL Advanced - Optimize IT Services Efficiently training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training ITIL Advanced - Optimize IT Services Efficiently training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training ITIL Advanced - Optimize IT Services Efficiently training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Dive into advanced ITIL v4 practices through dynamic interactive workshops, analyze real major incident cases to extract key lessons, model change processes with tools like ServiceNow or Jira, design your continuous service improvement roadmap, test capacity management scenarios in teams, and leave with ready-to-use deliverables: personalized CSI plan and IT risk matrix, to immediately transform your SI operations into a value-adding machine.
Target audience
IT Managers, SI Managers, service project managers, for advanced ITIL skills development.
Prerequisites
ITIL Foundation certification, 2 years of experience in IT service management, knowledge of ITSM processes.
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