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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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The Training: Become Assertive - Learn to Say No to Better Affirm Yourself training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training: Become Assertive - Learn to Say No to Better Affirm Yourself training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training: Become Assertive - Learn to Say No to Better Affirm Yourself training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Analysis of blockages: why is it difficult to say no? Consequences of the 'forced yes' on relationships and self-esteem. Overview of behavioral styles in response to requests. Become aware of your own inhibitions.
Difference between passivity, aggressiveness, manipulation, and assertiveness. Introduction to assertive communication principles. Identify your rights and those of others to develop a respectful and balanced posture.
Communication tools to formulate a refusal with firmness and kindness. The sandwich technique (positive feedback/proposed refusal/alternative or justification). Factual argumentation to explain your choice. Interactive exercises, role-playing, and simulations of concrete cases.
Anticipate and welcome emotional reactions, disappointment, or pressure. Adapt your posture based on the interlocutor (hierarchy, colleagues, clients). Practice managing guilt or manipulation attempts.
Define your development objectives. Perform a self-diagnosis of your frequent cases. Develop an individual improvement plan to continue progressing after the training.
Target audience
Professionals, managers, and anyone wishing to strengthen their assertiveness and manage requests more serenely
Prerequisites
No prerequisites
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