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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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Don't let this gap widen
Without mastery of Opsgenie, DevOps teams grapple with chaotic alert floods, where 65% of incidents escalate due to poor prioritization.
This inefficiency drives MTTR to 6 hours per outage, costing enterprises $5,600 per minute in downtime—over $2 million annually for mid-sized firms.
SREs and IT admins risk SLA violations, reputational damage, and stalled promotions as competitors achieve 50% faster resolutions.
Every month without these skills, cascading failures erode market share and operational resilience.
The Training Opsgenie - Optimizing DevOps Incident Management training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training Opsgenie - Optimizing DevOps Incident Management training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training Opsgenie - Optimizing DevOps Incident Management training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Advanced installation and setup of Opsgenie. Creation of teams and users. Granular permissions management. Alert escalation configuration. Hands-on practice on concrete DevOps cases. Professional exercises on team hierarchies. Start of the red thread project: business incident simulation. LDAP directory integration. Configuration tests in simulated production environment. Best practices for security. Analysis of common errors. (112 words)
Connecting Opsgenie to Jira Service Management. Slack and Microsoft Teams integrations. Using the Opsgenie REST API for automations. Advanced webhooks for alert flows. Practical exercises on real integrations. Concrete IT business cases. Development of custom scripts. JSON payload management. End-to-end testing. Debugging failed integrations. Red thread project: link with monitoring tool. DevOps best practices. (98 words)
Defining complex alert policies. Intelligent routing based on priorities. Alert noise suppression. Multiple event correlation. Hands-on practice with real data. Professional SRE case exercises. Heartbeat configuration. Advanced tags and metadata. Team incident simulations. Adjustments to reduce MTTR. Red thread project integration: custom alerts. Auditing existing policies. Scalability optimizations. (92 words)
Configuring advanced on-call schedules. Dynamic rotations and escalations. Personalized multi-channel notifications. Automations with Opsgenie workflows. Scripts for post-mortem actions. Group practical exercises. Real 24/7 production cases. Override and PTO management. External calendar integration. On-call resilience testing. Red thread project progress: simulated rotation. SRE best practices. Effectiveness measurement. (89 words)
Using Opsgenie analytics dashboards. SLA, MTTA/MTTR reports. Data export for BI. Enterprise deployment best practices. Legacy configuration migration. Security and GDPR compliance. Incident audit exercises. Full red thread project defense. Final optimizations. Production rollout plan. Post-training support. Skills review. Internal Opsgenie certification. (85 words)
Target audience
DevOps Engineers, SREs and IT administrators seeking to upskill in alert management
Prerequisites
Knowledge of DevOps, monitoring tools and basics of Opsgenie or alerting
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