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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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30 free minutes with a training advisor — no commitment.
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Cybersecurity training in Sheffield in November 2026 with Learni. Certified, expert trainers, eligible for employer funding. Free quote.
Master competitive analysis skills essential for product teams with this step-by-step guide, including tools, frameworks, and 2026 trends like AI-driven insights.
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Cybersecurity training in Oklahoma City in December 2026 with Learni. Certified, expert trainers, eligible for employer funding. Free quote.
Don't let this gap widen
Sans maîtrise intermédiaire de Salesforce, les équipes commerciales perdent 30% de leads par manque d'automatisations efficaces, selon Gartner 2024.
Les erreurs de configuration génèrent 25% d'incidents support mensuels, coûtant 15k€/an par utilisateur en temps perdu.
En entreprise, 68% des CRM mal optimisés freinent la croissance ventes de 20%.
Les pros sans compétences avancées risquent l'obsolescence face à des concurrents 40% plus agiles.
Chaque trimestre sans formation creuse un gap compétitif irrattrapable, menaçant parts de marché et promotions internes.
The Formation Salesforce - Maîtriser l'administration CRM pro training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Formation Salesforce - Maîtriser l'administration CRM pro training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Formation Salesforce - Maîtriser l'administration CRM pro training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Plongez dans la personnalisation avancée d'objets Salesforce, création de champs personnalisés et règles de validation pour adapter le CRM à vos processus métier, exercices pratiques sur des cas réels d'entreprise comme la gestion de leads qualifiés, configuration de page layouts responsive, tests unitaires pour valider les changements, production d'un schéma d'objets documenté prêt à déployer en production.
Concevez des automatisations puissantes avec Flows screen et autolaunched, migration de Process Builder obsolète vers des solutions modernes, ateliers sur l'automatisation des opportunités et notifications clients, intégration de logique Apex basique pour cas complexes, debugging en temps réel avec des outils Salesforce, réalisation d'un flux complet pour cycle de vente optimisé, avec export de template réutilisable.
Maîtrisez la création de rapports matriciels et dashboards dynamiques pour insights business immédiats, configuration fine des permissions et rôles pour conformité RGPD, exercices sur l'analyse de funnel de ventes avec Einstein Analytics intro, sécurisation des données sensibles via OWD et sharing rules, mise en place d'un dashboard KPI personnalisé sur vos données fil rouge, audit final et plan de gouvernance Salesforce.
Target audience
Administrateurs Salesforce, managers commerciaux, consultants CRM en montée en compétences
Prerequisites
Certification Salesforce Administrator de base, expérience en CRM et SQL élémentaire
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