Is the training Qualiopi certified?

Yes, Learni is a Qualiopi-certified training organization. This certification guarantees the quality of our courses and enables funding through OPCO and other mechanisms.

How can I fund my training?

Our courses are eligible for OPCO funding. Learni supports you through the funding process. A personalized quote is available upon request.

What are the prerequisites for this training?

The prerequisites for the Training ServiceNow 2026 - Mastering the ITSM Platform training are: Basic IT knowledge, ITIL fundamentals recommended. A preliminary interview validates your eligibility.

What are the objectives of the Training ServiceNow 2026 - Mastering the ITSM Platform training?

The objectives of the Training ServiceNow 2026 - Mastering the ITSM Platform training are: Master the fundamentals of ServiceNow 2026 for professional IT services. Configure essential ITSM modules in a certifying environment. Develop automated workflows to optimize business processes. Implement incident and request management with practical skills. Customize the ServiceNow interface for rapid team adoption. Prepare for the ServiceNow beginner certification to boost your career. Upon completion, you will be able to put these skills into practice.

Is the training available in person?

Yes, the Training ServiceNow 2026 - Mastering the ITSM Platform training is available in in-person. The format can be adapted to your needs (inter, intra, custom).

Training ServiceNow 2026 - Mastering the ITSM Pl... | Learni

The story of Learni

Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.

Configure your training

Response within 24hNo commitment100% free

9 spots remaining for the next session

FormatParticipantsDateDetails

Which format do you prefer?

Methods, approaches, and teaching resources

The Training ServiceNow 2026 - Mastering the ITSM Platform training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.

The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.

Teaching resources provided

To ensure the quality of the Training ServiceNow 2026 - Mastering the ITSM Platform training, Learni provides the following teaching resources:

Mac or PC computers, high-speed fiber internet, whiteboard or flipchart, video projector or interactive touchscreen (for remote sessions)
Training environments installed on workstations or accessible online
Course materials, practical exercises, and supplementary resources
Post-training access to materials and teaching resources

For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.

* contact us for remote feasibility** ratio varies depending on the training followed

Assessment methods

The assessment of skills acquired during the Training ServiceNow 2026 - Mastering the ITSM Platform training is carried out through:

During training: case studies, practical exercises, and professional scenarios
At the end of training: self-assessment questionnaire and skills evaluation by the trainer
After training: training completion certificate detailing acquired skills

Training accessibility

Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.