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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
10 spots per session maximum — 8 already taken
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30 free minutes with a training advisor — no commitment.
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Don't let this gap widen
Ineffective Bugzilla usage in bug tracking leaves IT projects vulnerable to chaos, with teams wasting 40% of development time on duplicate reports and overlooked defects.
This results in 30% average project delays, costing companies $200,000 per release in overtime, rework, and lost revenue—60% of production outages trace back to such mismanagement.
Quality managers, project leads, developers, and testers face career derailment as 70% of budget overruns and client churn link directly to flawed tracking.
Every month without mastery, risks compound, eroding competitiveness and profitability.
The Training: Mastering Bugzilla - Bug Tracking and Management for IT Projects training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training: Mastering Bugzilla - Bug Tracking and Management for IT Projects training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training: Mastering Bugzilla - Bug Tracking and Management for IT Projects training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Introduction to bug management, history and principles of Bugzilla, installation on Windows/Linux, basic configuration, customization of fields and statuses, getting started with the user interface, creating a first project, managing accounts and permissions, practical exercise: opening/editing first bugs.
Life cycle of Bugzilla tickets, advanced user and group management, defining and adapting workflows, email notifications, managing dependencies and duplicates, organization by products and components, data import/export, attachment management, best practices for communication with developers and testers. Practical cases on a typical project.
Creating complex queries and custom filters, dashboards, bug evolution statistics, custom reports, advanced configurations (restrictions, security), integration with external tools (CI/CD, Git), automation via scripts, backup and restore management, tips for large-scale deployment. Implementing a long-term collaborative methodology.
Target audience
Quality managers, project managers, developers, and testers involved in software bug management
Prerequisites
Basic knowledge of IT project management and experience with ticket tracking tools appreciated
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