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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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Don't let this gap widen
Without mastery in creating chatbots with Dialogflow, 70% of deployments fail to handle complex intents, leading to frustrated users and 40% higher conversation abandonment rates.
This translates to an average $150,000 annual loss per business from escalated support tickets, lost leads, and inefficient developer hours—equivalent to 500 wasted man-hours yearly.
Poorly designed bots contribute to 25% of customer churn in digital services, threatening revenue streams, project timelines, and career advancement for developers and managers.
Every month without expertise, companies surrender 15-20% of potential automated conversions to competitors.
The Training in Creating Chatbots with Dialogflow training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Training in Creating Chatbots with Dialogflow training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Training in Creating Chatbots with Dialogflow training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Understanding chatbot challenges, presentation of use cases, introduction to the Google Cloud ecosystem, creation of a first Dialogflow agent. Overview of the Dialogflow interface, concepts of intents and entities. Setting up the work environment, project management, and API access.
Dialogue structuring: intents, contexts, custom and system entities. Management of contextual and multi-step conversations, use of variables and parameters, introduction to fulfillments (webhooks). Design exercises: user information collection, conditional response management.
Connection to third-party services via fulfillments: sending/reading external information, introduction to HTTP requests and Firebase. Integration with Google Assistant, Facebook Messenger, web and mobile platforms. Performance analysis: reports, conversation verification and optimization (NLP, success rate). Best practices for continuous improvement and user feedback management. Full-scale practical evaluation.
Target audience
Developers, digital project managers, support managers, digital marketing teams, anyone wishing to design conversational chatbots
Prerequisites
Good knowledge of the web and digital tools; JavaScript knowledge recommended
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