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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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30 free minutes with a training advisor — no commitment.
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Don't let this gap widen
Sans maîtrise avancée de RingCentral, les entreprises subissent 28% de temps d'arrêt communications annuels, coûtant en moyenne 750€ par heure d'interruption pour PME.
Les vulnérabilités non patchées exposent à 45% plus de risques cyber, avec breaches impactant 2,5M€ en pertes données clients.
Les équipes inefficaces perdent 35% de productivité ventes, freinant la croissance face à concurrents agiles.
En 2024, 62% des RH écartent profils sans compétences unifiées cloud.
Agissez pour sécuriser vos flux et accélérer votre business.
The Formation RingCentral - Optimiser communications unifiées training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Formation RingCentral - Optimiser communications unifiées training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Formation RingCentral - Optimiser communications unifiées training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Immersion dans l'admin console RingCentral pour créer des rôles utilisateurs avancés et hiérarchies d'équipes, intégration fluide avec Salesforce ou Microsoft Teams via API REST, exercices pratiques sur la conception d'IVR intelligents et files d'attente dynamiques, simulation de déploiements multi-sites pour entreprises internationales, production de configurations optimisées prêtes pour la production avec documentation complète et tests de validation.
Analyse approfondie des métriques RingCentral avec dashboards personnalisés pour identifier goulots d'étranglement, mise en place de protocoles de sécurité renforcés contre phishing et DoS, ateliers pratiques sur le dépannage d'incidents VoIP en live, développement d'automations via RingCentral API pour workflows certifiants, cas concrets d'optimisation pour 500+ utilisateurs, livrables incluant rapports d'audit et plans de continuité d'activité pour booster la productivité entreprise.
Target audience
Administrateurs IT, responsables télécoms, chefs de projet communication d'entreprise pour montée en compétences
Prerequisites
Maîtrise des bases RingCentral, administration cloud, réseaux VoIP et intégrations API
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