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Founded by passionate advocates of learning and innovation, Learni set out to make professional training accessible to everyone, everywhere in the world. Our team works in the largest cities such as Paris, Lyon, Marseille, and internationally, to support talents and organizations in their skills development.
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30 free minutes with a training advisor — no commitment.
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Don't let this gap widen
Sans maîtrise de Microsoft Dynamics 365, les entreprises perdent en moyenne 25% de leads qualifiés par manque d'automatisation CRM.
Les erreurs de configuration coûtent jusqu'à 15 000€ par incident en temps de correction et pertes ventes.
68% des équipes CRM non formées dépassent les délais projets de 40%, impactant directement la croissance.
En 2024, 62% des recruteurs écartent les profils sans compétences Dynamics, freinant les promotions internes.
Chaque trimestre sans formation creuse l'écart compétitif face aux rivaux optimisés.
The Formation Microsoft Dynamics 365 - Optimiser CRM et ERP en entreprise training is delivered in-person or remotely (blended-learning, e-learning, virtual classroom, remote in-person). At Learni, a Qualiopi-certified training organization, each program is designed to maximize skills acquisition, regardless of the training mode chosen.
The trainer alternates between demonstrative, interrogative, and active methods (through practical exercises and/or real-world scenarios). This pedagogical approach ensures concrete and directly applicable learning in the workplace.
To ensure the quality of the Formation Microsoft Dynamics 365 - Optimiser CRM et ERP en entreprise training, Learni provides the following teaching resources:
For in-house training at a location external to Learni, the client ensures and commits to having all necessary teaching materials (IT equipment, internet connection...) for the proper conduct of the training action in accordance with the prerequisites indicated in the communicated training program.
The assessment of skills acquired during the Formation Microsoft Dynamics 365 - Optimiser CRM et ERP en entreprise training is carried out through:
Learni is committed to the accessibility of its professional training programs. All our training programs are accessible to people with disabilities. Our teams are available to adapt teaching methods to your specific needs. Do not hesitate to contact us for any accommodation request.
Learni training programs are available for inter-company and intra-company settings, both in-person and remote. Registration is possible up to 48 business hours before the start of training. Our programs are eligible for OPCO, Pôle emploi, and FNE-Formation funding. Contact us to discuss your training project and funding possibilities.
Plongez dans la personnalisation avancée de Dynamics 365, configurez des entités personnalisées et champs calculés pour adapter le CRM à vos processus métiers, créez des workflows automatisés avec des conditions métier précises, intégrez Power Apps pour des formulaires mobiles intuitifs, réalisez des exercices pratiques sur des cas concrets d'entreprise comme la gestion de leads qualifiés, produisez un prototype CRM fonctionnel avec validation par le formateur.
Maîtrisez les intégrations Dynamics 365 avec Power Automate pour des flux cross-applications sans code, connectez des API externes et synchronisez des données en temps réel, développez des tableaux de bord analytiques via Power BI pour visualiser KPI commerciaux, testez des scénarios d'entreprise réels comme l'automatisation des ventes récurrentes, optimisez les performances avec des astuces expertes, finalisez un projet fil rouge déployable avec rapport d'impact business concret.
Target audience
Consultants CRM, chefs de projet ERP, responsables commerciaux souhaitant une montée en compétences Dynamics 365
Prerequisites
Connaissances de base en Microsoft Dynamics 365, notions CRM/ERP et utilisation d'Excel avancée
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